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While this isn't an issue directly related with programming, I would like to share my frustration with Apple Care and their knowledge of how App Store and third-party apps work. Perhaps someone at Apple can do something about it.
Every now and then a user of one of my apps contacts me asking why they get an error when downloading or updating the app in the App Store ("Unable to Download App. “App” could not be installed. Please try again later."). I tell them that third-party developers have no power over the App Store or its download/update process, and this is an issue they have to solve with Apple Care. But when they contact Apple Care, they are told that since it's an issue with a third-party app, they have to contact the app developer. Sometimes the user is more inclined to believe what Apple Care tells them and they get angry at me. In any case, I feel helpless and frustrated, because I would love to help them, but have no means of doing so. There is something about the concept of App Store that makes some users believe that third-party developers have more power than they actually have: sometimes, for example, users contact me directly, or even leave reviews on the App Store, asking for a refund, which of course only Apple can do.
Have you had a similar experience? Can some engineer at Apple instruct Apple Care that third-party developers cannot help with App Store download/update issues, so that App Store users don't get mad at the app developers for not being able to install/update their app?
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We have a food delivery app. Now we want to add a prize competition. After every three successful orders, an entry will be created for the users. User can have unlimited entries. Now I am not sure if these requirements comply with AppStore especially No purchase necessary .
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This app or its metadata appears to be misrepresenting itself as another popular app or game already available on the App Store, from a developer's website or distribution source, or from a third-party platform.
Apps should be unique and should not attempt to deceive users into thinking they are downloading something they are not....
I have faced multiple rejections for my app due to the same issue. However, the Apple reviewer has not provided any specific information about where the issue lies, making it difficult for me to address it. In the subsequent steps, I was instructed to thoroughly review the app store review guidelines and ensure compliance with them, which I have done.
I have also reached out to the app review team but have not received a response yet. It is frustrating that the email does not mention the exact content that is being considered as copied. It feels like a generic message, and I am unsure about the next course of action.
If anyone has been in a similar situation or has insights into what might be happening, I would greatly appreciate your input. Thank you.
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Hello:
I'm having a startup APP crash problem. I have not yet analyzed the reason for this crash, because there is no use in re-uninstalling and restarting the phone.Can you help me to analyze this problem, thank you. Here are the crash logs:
"vmRegionInfo" : "0xb5a01000 is not in any region. Bytes before following region: 1255124992\n REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n __TEXT 1006fc000-101d44000 [ 22.3M] r-x/r-x SM=COW /var/containers/Bundle/Application/9E639B44-4FE1-40BF-A6A1-2CA0F88F1340/aaaaaa.app/aaaaaa",
"exception" : {"codes":"0x0000000000000001, 0x00000000b5a01000","rawCodes":[1,3047165952],"type":"EXC_BAD_ACCESS","signal":"SIGKILL","subtype":"KERN_INVALID_ADDRESS at 0x00000000b5a01000"},
I have a Category model that's defined like so:
@Model
final class Category {
@Attribute(.unique) var id: UUID
var name: String
var parent_id: UUID? //categories can be children of other categories
init(id: UUID, name: String, parent_id: UUID?) {
self.id = id
self.name = name
self.parent_id = parent_id
}
}
And I'm getting my categories from an API call and putting it into my View:
import SwiftUI
import SwiftData
struct CategoryView: View {
@Environment(\.modelContext) private var modelContext
@Query private var categories: [Category]
@Query(filter: #Predicate<Category>{ $0.parent_id == nil })
private var top_level_categories: [Category]
var spacing: CGFloat = 25
var body: some View {
HStack() {
Text("Categories")
.font(.title.bold())
Spacer()
Text("see all")
}
.padding([.bottom, .top], 0)
VStack(spacing: 20) {
ScrollView(.horizontal) {
HStack(spacing: spacing) {
ForEach(top_level_categories) { category in
Text(category.name!)
}
}
}
}
.onAppear{
getCategories()
}
}
func getCategories() {
get_refresh_token { token in
guard let token = token else {
return
}
var urlRequest = URLRequest (url: URL(string:"https://api.test.com/categories")!)
urlRequest.httpMethod = "GET"
urlRequest.addValue("application/json", forHTTPHeaderField: "Content-Type")
urlRequest.addValue("Bearer \(token)", forHTTPHeaderField: "Authorization")
URLSession.shared
.dataTask(with: urlRequest) { (data, response, error) in
do {
if let data = data {
let c = try JSONDecoder().decode([Category].self, from: data)
c.forEach { modelContext.insert($0) }
try? modelContext.save()
}
}
catch {
print(error)
}
}.resume()
}
}
}
This runs fine the first time I run the app but when I run it again, I get the following error:
ForEach<Array<Category>, UUID, Text>: the ID XXXXXX-XXXX-XXXX-XXXX-XXXXXX occurs multiple times within the collection, this will give undefined results!
Not sure why this is happening since I thought putting the @Attribute(.unique) on ID means that the same category won't get added twice?
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I am using MusicKit ApplicationMusicPlayer to play music in my app. Everything works fine as long as I'm not playing large playlists that contain hundreds of songs. When I to play collection of songs that is larger than around 300 I'm always getting the error message saying:
"Prepare to play failed" UserInfo={NSDebugDescription=Prepare to play failed, NSUnderlyingError=0x121d42dc0 {Error Domain=MPMusicPlayerControllerErrorDomain Code=9 "Remote call timed out" UserInfo={NSDebugDescription=Remote call timed out}}}))
It doesn't matter if songs are downloaded to the device or not.
I am aware that there is another initializer for player's queue that accepts Playlist instances but in my app users can choose to sort playlist tracks in different order than the default and that makes using that initializer not feasible for me.
I tried everything I could think of, I tried to fall back on MPMusicPlayerController and pass array of MPMusicPlayerPlayParameters to it but the result was the same.
typealias QueueEntry = ApplicationMusicPlayer.Queue.Entry
let player = ApplicationMusicPlayer.shared
let entries: [QueueEntry] = tracks
.compactMap {
guard let song = $0 as? Song else { return nil }
return QueueEntry(song)
}
Task(priority: .high) { [player] in
do {
player.queue = .init(entries, startingAt: nil)
try await player.play() // prepareToPlay failed
} catch {
print(error)
}
}
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This is what showing on my dashboard :
To continue your enrollment, complete your purchase now
Your purchase may take up to 48 hours to process.
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Please take a look at the following simple SwiftUI View:
struct ContentView: View {
var body: some View {
ForEach(1...1, id: \.self) { i in
subview(i)
}
}
func subview(_ i: Int) -> some View
{
print("creating subview \(i)")
return Text("Hello, world!")
}
}
When this View is displayed, all subviews are created twice, as the print statements show. (Unfortunately the Apple Developer Forums UI does not let me attach my sample Xcode project.) This happens on macOS 14.4.1.
Am I doing something wrong or is this a SwiftUI bug? (In a real-world application the View creation can be expensive…)
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Hi Apple Dev Support team,
We have been applied for our kext on the middle of March, but we have still heard nothing from our dashboard. The purpose of our kext is to provide an implementation of a local file system, which may help our users install/format and use a certain file system (namely the NTFS file system) through our desktop app.
Because our application has been submitted for more than 2 months without feedback, so we are writing to ask if you can help us check the application progress? When will it get passing through and if there is anything else we need to provide you with?
Thanks for your kind help in advance.
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AppTrackingTransparency popup not show on iOS17.4.1
Some devices can, while others cannot
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Our app exports a number of file types in info.plist. For each of these file types, we export various possible file name extensions. For example, for one of our file types, we specify the possible extensions ".data", ".fitdat", and ".profitdata".
In the settings of our app, we allow the user to select their preferred extension to be used, i.e. the extension to be used when, e.g., saving a document with "Save As..." panel without explicitly specifying the extension.
For this, we override NSDocument's fileNameExtensionForType:saveOperation to return the presently preferred extension.
This has stopped working, probably starting from macOS 14. If the user does not specify the extension in the NSSavePanel, it's always the first extension (".data") that gets added to the file name.
I guess it's a consequence of the introduction of UTType, which has its own preferredFilenameExtension, which in turn probably just grabs the first extension we specify in our info.plist
Any advice how to resolve this? Is there any way to override NSSavePanel's selection of extension if the user does not specify one?
Thanks for any advice in advance
Kurt
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Hi,
I developped an app which is an alcohol level calculator (cf image for few screens). I did lots of modification to the app is accepted, but none works. I also asked to the verification team, but they can't help me more.
However similar app already exists like https://apps.apple.com/fr/app/alcootel-by-maaf/id6444157056 or https://apps.apple.com/fr/app/%C3%A9thylom%C3%A8tre/id688242393. I even copy the description of the first app.
So, could you help me about what I can change in order to the app is validated, or do the new rules make my app "out of the Apple laws".
Thank you
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Hi Team,
If we release our app for Phase release after 2 days we have paused the app. What will happen if we not resume the app for more than 30 days?
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I have tried to insert 1L key-values into the user defaults.
It is working fine until 50k key-values. After some time, am getting
Not updating lastKnownShmemState in CFPrefsPlistSource<0x2825b0c60> (Domain: peformance_validator, User: kCFPreferencesCurrentUser, ByHost: No, Container: (null), Contents Need Refresh: No)
also, key-values are not updating in the plist as well. peformance_validator is my user defaults group name.
How can I solve this ?
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Hi Team,
If we release our app for Phase release after 2 days we have pause the app. What will happen if we not resume the app for more than 30 days?
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So, a bit of a complex situation.
My device is an iPhone 15 Pro. Basically, this person is a contact on my phone, and she has blocked my phone number. However, my Apple ID email is not blocked.
When I text this number on my iPad from the Apple ID, the message delivers and is Read. All normal so far.
My question here is:
On my iPhone 15, when I select "START NEW CONVERSATION FROM" and enable my Apple ID ..
Will iMessage merge the prior text conversation initiated using my phone number (which is now blocked), or how will it handle these 2 threads (one from my phone number, the other the Apple ID)?
She won't unblock, but she responds to my Apple ID email on iMessages. My goal here is to be able to receive and respond using my Apple ID on my phone, but I have a prior text conversation with this Contact on my Phone.
Thanks!
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NSString *jsonString = @"{\"key1\":\"value1\",\"key2\":\"value2\",\"key3\":\"value3\",\"key4\":\"value4\"}";
NSString *jsonString2 = @"{\"key2\":\"value2\",\"key1\":\"value1\",\"key4\":\"value4\",\"key3\":\"value3\"}";
NSData *jsonData = [jsonString dataUsingEncoding:NSUTF8StringEncoding];
NSData *jsonData2 = [jsonString2 dataUsingEncoding:NSUTF8StringEncoding];
NSDictionary *dict1 = [NSJSONSerialization JSONObjectWithData:jsonData options:NSJSONReadingMutableContainers error:nil];
NSDictionary *dict2 = [NSJSONSerialization JSONObjectWithData:jsonData2 options:NSJSONReadingMutableContainers error:nil];
The expected results are：
dict1:key1,key2,key3,key4
dict2:key2,key1,key4,key3
Is there any way to make that happen?
Hi,
My application doesn't start playback anymore after signing it with entitlements.
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>com.apple.security.app-sandbox</key>
<true/>
<key>com.apple.security.files.user-selected.read-only</key>
<true/>
<key>com.apple.security.device.audio-input</key>
<true/>
<key>com.apple.security.device.microphone</key>
<true/>
<key>com.apple.security.assets.music.read-write</key>
<true/>
<key>com.apple.security.network.server</key>
<true/>
</dict>
</plist>
regards, Joël
Hi All,
I have a strange issue. I am using enableBackgroundDelivery for updating user step count in background mode using health kit. It works fine when I execute the app by pressing 'Run' in xcode. But the code is not triggering when I am directly launching it on my device. I have tried many different things but cannot figure out the issue from 2 days 😭. I would really appreciate any suggestions.
Thanks
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I have old ScreenCaptureKit sample downloaded on Oct 2022.
That sample worked on Oct 2022. But it does not work on Apr 2024 on Sonoma 14.4.1 M1 MacBook. It only shows black screen.
I also download updated ScreenCaptureKit sample and test it. It works on Sonoma 14.4.1 M1 MacBook. I noticed latest sample have SCContentSharingPicker and other changes.
I have my screen capture application based on old ScreenCaptureKit sample. My app only shows black screen.
Do I have to add SCContentSharingPicker and SCContentSharingPickerObserver on my application for capturing screen on Sonoma?
Old way of screen capture without SCContentSharingPicker is not supported anymore on Sonoma?
